The NiteFlirt Call Monitor gives you a heads-up when a customer is calling, so you never miss a chance to connect! When it’s turned ON and you’re logged into your NiteFlirt account, we’ll pop up an alert anytime someone tries to reach you.
Just make sure you’re using a supported web browser and have any page of your NiteFlirt account open -- no need to stay on one specific screen!
Checking and Managing Your Call Monitor Status
You can access your Call Monitor status in the Availability section of your Account.
Click the switch to toggle your Call Monitor on or off. You’ll know it’s ON when the switch is to the right and blue. You’ll know it’s OFF when the switch is to the left and grey.
What Happens When You Get a Call
When a customer is calling in, you’ll first hear an audio alert (make sure your browser and device volume is on!) a few seconds before your phone rings. Then a notification box will pop up in the top right corner of the page.
This notification shows key details about the incoming call:
Browser note: Due to the way Safari handles notifications, Safari won’t allow sounds to play without very recent browser interaction. If you're using Safari and let the browser go idle, you may not hear audio alerts. Chrome works more consistently for sound notifications.
- The caller’s Member Name
- The Listing they’re calling
- The Listing’s category
- Price per minute
- Any Free Minutes you’ve offered them
- The phone number we’re dialing to reach you
- The first 300 characters of your Customer Notes (click to view more on the Customer Details page)
The alert will remain on the page until you either click the “x” to close it, click through to the Customer Notes, or navigate to another page in your account.
If we’re unable to connect the call for any reason, you’ll see another alert:
Important: If your browser blocks non-secure content like images or sounds on secure pages, your Call Monitor notifications might not appear. Make sure your browser allows mixed content or that all parts of the site are loaded securely.
The Call Monitor will not display on Help Center pages, and audio alerts will only work in supported web browsers .
Call Monitor helps you stay ready, responsive, and in control. Keep it on, keep your volume up, and never miss an opportunity to connect with customers.
Need help setting up or troubleshooting Call Monitor? Submit a Support Request and our team will be happy to help!