Customer Lists
Create Customer Lists and place customers into them based on their fantasy preferences, purchase methods, spending habits, etc. Organizing your customers into Customer Lists can help you analyze which services your customers respond to the most and can help you target a specific audience through NF Mail marketing campaigns.
To start organizing your customers into Customer Lists, click the "Manage Customer Lists" link at the top of My Customers, under the Search and Display buttons.
We have provided 4 default lists to get you started: Blocked, Lapsed Chat Customers, New Customers, and Unassigned. The Blocked list is where customers will automatically be assigned when you block them; Lapsed Chat Customers are those with whom you have interacted with in a while (learn more); New Customers consists of every new customer who has yet to be assigned to another list; and the Unassigned list is where customers who are unblocked will be placed until you assign them to another list.
If you're an affiliate, a fourth default list ("Affiliate Referral") will appear in the event a referral has become a member through one of your Affiliate Creatives. Interested in becoming an affiliate? Become one!
To create a new Customer List, click Create.
Enter a name for your list and click Create List.
Repeat this process until you've created all of your lists and whenever you're in need of a new list!
If you want to change the name of a list, mark the radio button next to the list's current name and click Rename. Enter the new name and click Rename List to save your changes.
You can now start placing customers in the appropriate lists. Other than the Blocked list, customers can be placed in as many lists as you like! Select the customers that you want to put into a specific list from the main My Customers page and click the Assign to List mass action button.
Then select the list or lists that these customers should be added to and click Assign.
These customer will be moved from their currently assigned list(s) to the selected list(s). To keep these customers in their currently assigned list(s) while adding them to additional lists, be sure to select all of the lists to which you want them assigned. In the example below, Flirty Flirt has selected a few of her "Digital Goods Preferred" customers and wants to assign them to the "Written Fantasy Lovers" list in addition to the "Digital Goods Preferred" list. To do this, she has selected both lists.
